Business Process Owner (m/f/x)

Company Description

We are Tipico, Germany's leading sports betting provider and one of the most dynamic tech companies in the industry. We approach every challenge like a Championship match, with a mission to excite the arena and elevate the betting experience for every customer. Our culture is energetic and ambitious—we play as a team to win high, leave an impact, and commit to excellence. Fueled by our passion for the perfect product, we use the newest tech stack to get better every single day.

Job Description

Your daily pitch

Do you believe in the power of great processes? Are you someone who loves to dive deep, analyse, and make things run smarter and smoother across an organisation? If so, our Business Process Owner (m/f/x) role in the Business Operations Team could be your perfect match!

In this critical role, you’ll report directly to the Head of Business Process Excellence and take ownership of driving compliance, efficiency, and continuous improvement across all business areas and locations. Your mission? To keep things running seamlessly while minimising disruption for both our customers and the business.

At Tipico, we believe in owning our game. Are you ready to step onto the pitch, bring your best self, and become a champion? Then show us your game face – because we’re looking for a Business Process Owner (m/f/x) to join the team! 

Your playing field

• Take full ownership of assigned processes, building a deep understanding of their purpose, steps, and stakeholders.
• Spot bottlenecks and uncover opportunities to make processes faster, smarter, and more effective.
• Design and document detailed process maps that set the benchmark for best practice.
• Collaborate closely with stakeholders and business functions to align requirements and ensure smooth implementation.
• Track key performance indicators to measure effectiveness and drive continuous improvement.

Qualifications

Which skills should you bring to the pitch

• Qualification. You are holding a Bachelor or Masters’ degree in Business Administration, Economics, Informatics or any related field or you bring relevant work experience. 
• Experience. You bring some years of relevant experience in a similar role, preferably within the Gaming or Payments industry. A background in a Product or experienced Customer Operations role within the gaming industry would also be of interest.
• Process. Implementing and optimising processes across business units.
• Language Skills. English is the official language in our Malta office; therefore fluent English language skills are essential. As the #1 sportsbetting provider in Germany, German language skills would be beneficial.
• Analytical skills. You have excellent business and commercial acumen and combine the big picture view with high attention to detail. Your analytical skills are therefore on high level.
• Collaboration. Working closely with internal stakeholders to ensure business processes are fully aligned.
• Ownership. You own and take full responsibility of the processes and know the ins and outs.
• Resilience. You are not deterred by being challenged by colleagues, but you are also confident in your skills to challenge colleagues where it is appropriate.
• Customer centric. Customer satisfaction is your priority. You design and deliver solutions with them on your mind.

Additional Information

What we offer:

• Established International Group.  We have a solid foundation on which to grow.
• Personal and Professional Growth.  We offer you opportunities to develop and grow to unlock your potential.
• Relocation Support.  To make your move to Malta as smooth as possible.
• Competitive Package.  We care for our employees, offering an indefinite 
  contract, competitive salary, insurance (private health, dental, private accident, sickness and life), and free parking.
• On-site childcare.  We’ve got a game plan to support you and your 3+ year old kids.
• Sports Incentive.  We want you to remain active and will subsidize a gym membership of your choice.
• Modern offices.  Our very own Tipico tower provides an open-plan space with the latest technology.
• Events.  Sponsored Charity and Team gatherings, we like to have fun together as one team and reinforce our connections.
• Supportive Environment.  We believe in collaboration and working together 
  as a team but we also give importance to the uniqueness of each and every one of us.

Think a career at Tipico is right for you? Apply now and join our dynamic team.

If you have any questions or comments about this role, our Talent Acquisition team is happy to help you! Feel free to reach out to us on our social media channels.

We look forward to your application!