Application Engineer (DevOps)

Company Description

Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

Job Description

Are you a hands-on engineer who thrives on system stability, rapid problem-solving, and continuous technical improvement?

We're looking for a highly skilled Application Engineer (DevOps) to take full ownership of our core application environments. This role is the critical link between development, operations, and our end-users. You won't just support systems; you'll be the primary driver of their reliability, performance, and evolution.

• Production Ownership: You will be the first and final line of defense for critical application failures. Restore service immediately, diagnose root causes, and resolve complex production issues by manipulating code, data, or configuration files across our core applications.

• Code-Level Correctives: Go beyond basic fixes. Design and implement corrective code modifications (emergency and planned releases) and develop functional enhancements, utilities, and scripts to automate processes and fill capability gaps.

• Environment Mastery: Manage the complete lifecycle of all production and non-production application environments on Windows platforms, coordinating closely with development and infrastructure teams for seamless, planned software deployments.

• Quality Assurance & Deployment: Lead the validation process for all code changes. This includes:

  • Designing and executing Unit Tests after complex fixes or enhancements.

  • Performing System Testing for all code changes.

  • Managing deployments into the QA environment for final User Acceptance Testing (UAT).

• Proactive Monitoring & Advice: Establish and maintain robust monitoring and event management for production systems. You'll also provide essential technical support and expert advice to IT users on the proper functionality and optimal use of our applications.

Qualifications

• Minimum 2 years of experience as an Application Analyst or Engineer, preferably with cloud platforms
• Proficiency in SQL, Azure DevOps, Power BI, PowerShell, and APIM resources
• Strong troubleshooting skills for technical support issues
• Excellent customer service communication skills (verbal & written)
• General knowledge of SSIS, SSRS, SSAS, and desktop computing
• Familiarity with Active Directory, user account management, and basic networking
• Experience with ITSM platforms (preferably ServiceNow) for incident, change, and SLA management

#LI-Hybrid #LI-MN1

Additional Information

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.  

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.  

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. 

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.    

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.