AI ML Engineer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

Our journey at Betway Africa started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 300+ talented and exceptional people at the forefront of the vast and competitive world. Our expertise lies in marketing, customer service and technology. 

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The AI ML Engineer plays a key role in designing and implementing cutting-edge artificial intelligence solutions that enhance product offerings, personalisation, and operational efficiency across our casino and sportsbook platforms. This role collaborates with cross-functional teams to deliver scalable and intelligent systems that drive innovation and deliver value to our global user base.

What you’ll be doing

As part of your role, your responsibilities will include:

AI & Machine Learning Model Development

• Design, train, and deploy ML/AI models to power features such as player personalisation, recommendation engines, fraud detection, and dynamic odds modelling.

Data Engineering Collaboration

• Partner with data engineers to ensure robust data pipelines and infrastructure for AI workloads.

Production & Scaling

• Build scalable and efficient systems for deploying models into production environments with high availability and low latency.

Experimentation & Optimisation

• Drive experimentation (A/B testing, uplift modelling) and continuous model improvement based on live performance data.

Stakeholder Engagement

• Work closely with Product, Compliance, Marketing, and Risk teams to shape AI use cases that align with business goals and regulatory frameworks.

Documentation & Governance

• Maintain proper documentation, ensure model explainability, and support compliance and responsible AI practices.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

Technical Skills

• Strong Python skills with frameworks such as TensorFlow, PyTorch, Scikit-learn

• Solid understanding of statistics, deep learning, NLP, or reinforcement learning

• Experience building end-to-end ML pipelines, from data prep to deployment

• Ability to translate business challenges into machine learning solutions

• Familiarity with cloud services (e.g., AWS Sagemaker, GCP Vertex AI, Azure ML)

• Experience working collaboratively in cross-functional product/engineering teams

• Strong verbal and written communication skills to explain technical concepts to non-technical stakeholders

Soft Skills & Work Approach

• Strong verbal and written communication skills, with the ability to clearly convey complex ideas

• Proven ability to collaborate effectively within cross-functional teams to achieve shared objectives

• Excellent multitasking and time management skills, with a consistent track record of delivering projects on time and within scope

• High attention to detail, ensuring quality and accuracy in all deliverables

• Comfortable working in fast-paced, dynamic environments with changing priorities

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Experience in the online gaming or sports betting industry

• Familiarity with real-time data processing (e.g., Kafka, Spark Streaming)

• Exposure to responsible gaming or fraud prevention AI applications

• Understanding of MLOps practices and CI/CD pipelines for ML

• Familiarity with predictive modelling for LTV, churn, and player segmentation

• Experience with Kubernetes and containerisation of ML workloads

• Knowledge of ethical AI and data privacy practices in regulated environments

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes:  

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Medical Aid Contribution with Discovery Health to help take care of your health needs.

• Provident Fund Contribution to support your long-term financial security.

• Group Risk Cover for added peace of mind.

• Hybrid Work Model that promotes flexibility and work-life balance.

Be part of that Superclass feeling

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!