B

Advanced User Researcher Ops F/M

Betclic Group
Full-time
On-site
Bordeaux, France
Data Analytics

WE ARE BETCLIC

Betclic is a tech company specializing in online gaming and a leading sports betting operator in several European countries. Every day, Betclic is committed to fueling the passion for sports by delivering the best entertainment experience to its players through cutting-edge, innovative technologies that ensure a safe and healthy gaming environment.

Betclic, whose French headquarters are in Bordeaux, is a multicultural and international company with nearly 1,300 employees across 5 countries: France, Ivory Coast, Malta, Poland, and Portugal.

Are you passionate about sports and gaming? Do you love challenges and being part of a team effort? Join the adventure!

WHO ARE WE LOOKING FOR?

People with a good sense of humor, respect, kindness, a bit of zeal, and a genuine passion for what they do!

This job is for you if:

  • You have at least 4 years of experience in a Research Ops or User Research role, with main responsibilities focused on managing the operational aspects of user research.
  • You are passionate about optimizing research processes in general.
  • You are comfortable managing participant panels, databases, testing platforms, and improving a research repository tool.
  • You are proficient with user research management tools (such as Dovetail, UserTesting, Lookback, Maze, SurveyMonkey, etc.).
  • You have an interest in AI and are curious about how it can improve, accelerate, or automate certain user research practices.
  • You are autonomous, thorough, and well-organized.
  • You are able to collaborate with cross-functional teams (Product, Design, Development, etc.).
  • You are fluent in both spoken and written English.

WHAT ARE THE RECRUITMENT STEPS?

  • If your application is selected, Pierre will contact you within a week for a 30-minute HR pre-screening.
  • You'll then be asked to complete the AssessFirst test (personality, motivation, and reasoning).
  • You'll meet with Manon – Lead User Researcher and Thomas – Chief Experience Officer.
  • Then, you'll work on a use case and present your findings to the User Research team.
  • Finally, Pierre will conduct the final HR interview and debrief your AssessFirst results with you.

    • To provide an ideal candidate experience, the Betclic recruitment process takes an average of 4 to 6 weeks.

    WHAT CAN YOU EXPECT?

  • 25 paid vacation days and 10 additional “RTT” days
  • A Ticket Restaurant® card with €10/day credit (50% funded by Betclic)
  • 100% health insurance coverage for you and your children
  • 50% reimbursement of public transport or a €230 annual sustainable mobility bonus (for eco-friendly commuting)
  • A flexible remote work policy
  • A personalized annual training program
  • Extraordinary offices with a rooftop terrace where you can enjoy breaks and lunch in the sun, facing the Cité du Vin
  • Fun internal events to spice up your daily routine
  • Free fitness classes on-site

    • And above all, the opportunity to work in a young, friendly, and fun environment!

    Permanent contract – Position to be filled as soon as possible in Bordeaux Betclic Group – 117 quai de Bacalan, 33300 BORDEAUX

    All our positions are open to people with disabilities.

    Welcome to Betclic Group

    Apply now
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