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Account Processes Trainee

Sisal Italia
Full-time
On-site
Milan, Italy
Sports Trading and Risk Management

About us:  

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

What you’ll do: 

  • Join the Account Processes team contributing to day-to-day operations, with a strong focus on business performance and process optimization
  • Have the opportunity to be involved in cross-functional projects, working closely with our brands and other departments and external partners, to improve the efficiency of payment systems and the overall user experience
  • Monitor and evaluate customer deposit and withdrawal transactions by accessing payments provider platforms
  • Work closely with our Customer Care team to manage customers escalations on payments activities, ensuring business service levels

What you’ll bring:

  • A degree in Economics or related
  • Excellence with Microsoft Office suite (Excel and PowerPoint)
  • Ability to work in a team, ensuring high level of remote collaboration and flexibility
  • Strong analytical and problem-solving skills with a keen attention to details
  • Fluency in English, with strong written and verbal communication skills

Why choose us: 

  • ​​Internship​ with Hybrid Work
  • Meal Allowance
  • The option to join our company share saving scheme

Choose us also for:

  • An inclusive work environment and participate in all our initiatives focused on Diversity & Inclusion
  • Well-Being Support: online meditation courses, medical online service and counselling with the help of certified psychologists and coaches;
  • Learning and Development: access a platform full of training courses, join workshops, conferences. Exploit our FlexiLearning program, which allows you to dedicate at least 4 working hours per month for your professional growth
  • Parental Leave Packages: additional support for you, children and financial aid for mothers; 
  • Volunteering during your working hours. 

Much more about us:

  • Have a look at our amazing blog Inside. Hear directly from our employees at the following link: Inside
  • Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity  

Flutter is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.