3rd Line Network Engineer
The Rank GroupJust us at Rank Interactive
Rank Interactive, the digital arm of The Rank Group, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.
Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.
With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.
Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.
We’re looking for an experienced 3rd Line Network Engineer to take ownership of a complex enterprise network estate spanning corporate and retail environments. This is a hands-on, senior role where you’ll troubleshoot high-impact issues, lead network improvements, and play a key part in technical projects that keep the business secure, resilient, and connected.
If you thrive on solving complex problems end‑to‑end, enjoy influencing design decisions, and take pride in running enterprise networks at scale - this role is for you.
What you’ll be doing
- Take ownership of 3rd line support for enterprise network infrastructure.
- Support and maintain firewalls, switches, wireless, and network services (Checkpoint, Fortinet, Cisco, Meraki).
- Diagnose and resolve complex network issues, identifying root causes and preventing recurrence.
- Apply, review, and manage firewall rules, policies, and configurations.
- Work closely with ISPs, vendors, and internal stakeholders to ensure seamless connectivity.
- Contribute to and lead technical projects—from design and testing through implementation.
- Manage upgrades, patches, backups, and security configurations with minimal disruption.
- Adhere to ITIL-aligned incident, problem, and change management processes.
- Mentor junior engineers and step in for the Team Lead when required.
- Maintain clear, accurate technical documentation.
- Participate in audits and implement remediation actions.
What you’ll bring
- 10+ years in enterprise or service provider networking roles.
- 5+ years hands-on firewall experience.
- Strong expertise in TCP/IP, network security, firewall/DMZ design, and enterprise networking.
- Experience with Cisco and Meraki environments; Checkpoint or Fortinet experience is desirable.
- CCNA and CCNP (or equivalent experience).
- Working knowledge of ITIL practices (incident, problem, change).
- Hands-on experience with monitoring and diagnostic tools (e.g. SolarWinds).
- Excellent troubleshooting, analytical, and communication skills.
- A proactive, “can-do” mindset with a passion for technology and continuous improvement.
Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself
You’ll get a competitive salary combined with some great benefits.
Wellbeing@Rank is important... From hybrid & flexible working hours and colleague support networks to menopause support and weekly PepTalks, we’re here for you.
We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you WORK, WIN and GROW with us.
Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.
From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.
*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.
We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates. If you need any adjustments as part of your application or interview, please let us know.
#Interactive