VIP Data Analyst

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

As part of the VIP team, you will be responsible for providing data-driven insights to enable evidence-based decision-making within the VIP Team across verticals. This role requires the individual to have strong analytical and technical skills combined with an understanding of business processes and technologies.

The VIP Data Analyst will be accountable for the development of analytical strategy that leads to actionable insights to test and measure the impact of various marketing tactics.  You will work collaboratively with VIP leaders and fellow analytics partners to make recommendations on priorities and help uncover potential areas of revenue opportunity and cost savings efficiency. 

Responsibilities for the role:

• Gather, analyze, and document business requirements to provide key insights that support data-driven decision-making.
• Design, build, and maintain reports, visualizations and dashboards.
• Monitor performance of current processes and identify areas of improvement.
• Develop, implement and maintain data models, data warehouses for business intelligence.
• Collaborate with cross-functional teams, including Data Science, Operations, and Marketing, to ensure data integrity and accuracy.
• Stay current with the latest trends and best practice

What are we looking for?

In this team we need people who understand the gaming business including and not limited to casinos, iGaming, sports betting and more.

To be successful in this team, you will:

• Have experience building Tableau dashboards
• Have experience working with Salesforce.com (Sales Cloud/Marketing Cloud)
• Be curious, creative, methodical and logical in your work
• Have an expert level understanding of probability and statistics
• Be comfortable writing code to source data, possess the ability to manipulate it and determine what is most important
• Create compelling visualizations and presentations to tell a story
• Possess strong Excel and excellent SQL skills.
• Bachelor’s degree in a related field (e.g. Computer Science, Statistics, Mathematics, etc.)
• 3+ years of experience in business intelligence, data mining, and analytics.
• 1+ year in real money gaming analytics preferred
• Proficiency in SQL, database query development and database schema concept.

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Startup culture backed by a secure, global brand
• Opportunity to drive decision-making for a sportsbook enjoyed by millions as part of a passionate team

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer)