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Team Member

The Rank Group
23 hours ago
Part-time
On-site
Wakefield, England, United Kingdom
  • Competitive Salary: £12.71 per hour + Amazing Perks!
  • Hours: 25 hour contract, full flexibility across 7 days required.
  • Paid breaks
  • Rewards platform
  • 50% off food & soft drinks (you + 3)
  • Pension & Life Assurance
  • Company Sick Pay
  • Career development opportunities
  • Uniform provided 

 

Bring the fun, deliver the service. 

 

As a Team Member, you’ll be the friendly face on the floor - making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalate issues when needed. 

 

Your Impact: 

  • Guest moments: greet, serve, and support customers so every visit feels special.
  • Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
  • Game support: help customers understand how our games work and keep energy high around the venue.
  • Safety & compliance: follow health & safety, food hygiene, licensing and safergambling procedures; challenge agerestricted behaviours confidently; report incidents promptly.
  • Oneteam mindset: communicate clearly with colleagues and jump in where neededFront of house, floor, Food & Beverage, cleaningso service flows smoothly. 

 

You’ll Bring: 

  • Customerfirst attitude with great people skills; friendly, upbeat, and helpful. 
  • Pace & focus in a busy environment; organised with good attention to detail. 
  • Team player energy - clear communication and willingness to learn on shift. 
  • Experience: previous customerservice experience in hospitality/retail/leisure is helpful but not essential; full training provided.