Admin Services Coordinator

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Admin provides day-to-day administrative and operational support for the Global Service Center and Field Service teams. This role maintains payroll and PTO records, supports onboarding, distribution lists, requisition tracking, procurement, shipping, invoice processing, mobile device requests, badges, uniforms, reports, and files to ensure accurate records and timely service to employees, contractors, managers, and vendors.

Scope

Administrative support for GSC, Field Service, employees, contractors, managers, HR, Payroll, IT, Procurement, Finance, Security, Facilities, vendors, and related internal teams.

Job Duties / Key Accountabilities

Payroll, PTO & Employee Support: Process and approve GSC payroll submissions, enter payroll adjustments, run monthly PTO reports, update PTO spreadsheets, resolve payroll questions with Payroll support, and help employees understand timecard, PTO, and attendance processes.

New Hire & Contractor Onboarding: Complete HR new-hire checklists, submit new-hire and equipment tickets, monitor weekly Workday new-hire reports, prepare welcome letters, coordinate with HR orientation contacts, greet new hires, and add required system, training, and distribution-list access.

Distribution Lists & Records: Create, modify, and maintain GSC and Field Service distribution lists in coordination with System Admins, maintain network drive files, update headcount, requisition, contractor, training, and onboarding trackers, and keep records current.

Requisition & Contractor Tracking: Open job requisitions and contractor requests, attach approvals, add requisition numbers to trackers, monitor background-check and start-date status, update active and terminated contractor lists, and coordinate five-year background-check renewal tickets.

Procurement & Supplies: Order approved supplies and equipment through Amazon, Staples, Oracle/iProcurement, IT tickets, or company credit card; ensure proper GL coding; support business cards, headsets, computer equipment, software, and other approved office or operational supplies.

Shipping & Logistics: Create UPS Campus Ship labels, package and ship GSC and Field Service items such as headsets, equipment, training materials, and other approved shipments; maintain shipping documentation as required.

Purchase Orders & Invoice Processing: Enter purchase requisitions, support blanket POs, receive invoices in Oracle, submit invoices to SGLPayables with PO numbers, and help process recurring invoices such as TransPerfect, NICE, JJ Keller, Samsara, UCR, FMCSA, IFS/ASTEA, and other approved vendor invoices.

Vendor, Contract & NDA Administration: Prepare new supplier requests, vendor updates, W-9 and remittance documentation, NDA requests, and contract/SOW/MSA submissions, routing items through Procurement, Legal, IntelAgree, or other approved workflows.

Operational Requests: Submit and track mobile device requests in Tangoe, employee and contractor badge requests through Security, uniform requests through approved vendors, facilities requests, storage unit files, and other administrative requests.

Reports, Events & Recognition Support: Collect information for weekly Service Management reports, support Star Awards and GameChanger award spreadsheets, assist with Customer Service Week planning, meeting logistics, presentations, and employee recognition activities.

Fleet & Field Service Administration: Support Field Service administrative requirements such as driver safety course assignments, training list updates, uniform coordination, DOT/FMCSA/UCR documentation and payments, fleet-related invoice processing, and maintenance of supporting files and trackers.

Qualifications

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.